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1 Ergebnisse
1
Linking Frontline Employee Self-Efficacy to Customers Servi..:
Li, Rong
;
Liu, Jing
;
Xia, Weidong
.
Risk Management and Healthcare Policy. 16 (2023) - p. 2727-2739 , 2023
Link:
https://doi.org/10.2147/rmhp.s440120
RT Journal T1 <Title>Linking Frontline Employee Self-Efficacy to Customers Service Performance in Healthcare Industry: A Dynamic Capability Perspective</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.2147_rmhp.s440120&Exemplar=1&LAN=DE A1 Li, Rong A1 Liu, Jing A1 Xia, Weidong A1 Ma, Jingdong PB Informa UK Limited YR 2023 SN 1179-1594 JF Risk Management and Healthcare Policy VO 16 SP 2727 OP 2739 LK http://dx.doi.org/https://doi.org/10.2147/rmhp.s440120 DO https://doi.org/10.2147/rmhp.s440120 SF ELIB - SuUB Bremen
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