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Evaluating E-Government Initiatives: An Approach Based upon..:

, In: Advances in Electronic Government, Digital Divide, and Regional Development; Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services,
Alencar, Antonio Juarez ; Fernandes, Marcelo Carvalho ; Schmitz, Eber Assis. - p. 328-352 ,
Link: https://doi.org/10.4018/978-1-4666-7266-6.ch017