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Capital Indicators for Hotel Customer Experience to Support..:

, In: Advances in Hospitality, Tourism, and the Services Industry; Measuring Consumer Behavior in Hospitality for Enhanced Decision Making,
Ramos, Célia M. Q. ; Ashqar, Rashed Isam ; Matos, Nelson. - p. 12-33 , 2023
Link: https://doi.org/10.4018/978-1-6684-6607-0.ch002