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1
Toward a Theory of IT-Enabled Customer Service Systems:
, In:
Handbook of Research on Contemporary Theoretical Models in Information Systems
,
Lui, Tsz-Wai
;
Piccoli, Gabriele
,
Link:
https://doi.org/10.4018/9781605666594.ch021
RT T1 <cTitle>Handbook of Research on Contemporary Theoretical Models in Information Systems</cTitle>: T1 <Title>Toward a Theory of IT-Enabled Customer Service Systems</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.4018_9781605666594.ch021&Exemplar=1&LAN=DE A1 Lui, Tsz-Wai A1 Piccoli, Gabriele PB IGI Global LK http://dx.doi.org/https://doi.org/10.4018/9781605666594.ch021 DO https://doi.org/10.4018/9781605666594.ch021 SF ELIB - SuUB Bremen
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