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Reinventing Customer Support: Unleashing ChatGPT's Potentia..:

, In: Advances in Business Information Systems and Analytics; Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement,
Babu, C. V. Suresh ; Moses, C. - p. 93-110 , 2024
Link: https://doi.org/10.4018/979-8-3693-0815-8.ch006