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Synergizing Efficiency and Customer Delight on Empowering B..:

, In: Advances in Business Information Systems and Analytics; Data-Driven Decision Making for Long-Term Business Success,
Lavanya, D. ; Rangineni, Sandeep ; Reddi, Latha Thamma... - p. 149-163 , 2023
Link: https://doi.org/10.4018/979-8-3693-2193-5.ch010