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Customers' Perceived Value, Satisfaction, and Loyalty in On..:

Vy, Phan Dien ; Dinh, Thang ; Vu, Lam Trong.
International Journal of E-Services and Mobile Applications.  14 (2022)  1 - p. 1-24 , 2022
Link: https://doi.org/10.4018/ijesma.295962