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The Effects of Service Employees' Emotional Labor on Custom..:
Shi, Yunxia
;
Bao, Xinxin
;
Ma, Chunhao
.
Journal of Service Science and Management. 13 (2020) 3 - p. 498-515 , 2020
Link:
https://doi.org/10.4236/jssm.2020.133033
RT Journal T1 <Title>The Effects of Service Employees' Emotional Labor on Customer Loyalty in Wealth Management Service Organization</Title> UL https://suche.suub.uni-bremen.de/peid=cr-10.4236_jssm.2020.133033&Exemplar=1&LAN=DE A1 Shi, Yunxia A1 Bao, Xinxin A1 Ma, Chunhao A1 Wei, Wenpei PB Scientific Research Publishing, Inc. YR 2020 SN 1940-9893 SN 1940-9907 JF Journal of Service Science and Management VO 13 IS 3 SP 498 OP 515 LK http://dx.doi.org/https://doi.org/10.4236/jssm.2020.133033 DO https://doi.org/10.4236/jssm.2020.133033 SF ELIB - SuUB Bremen
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