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1 Ergebnisse
1
The virtual customer: a new paradigm for improving customer..
IFLA publications, 117
Ferreira, Sueli Mara Soares Pinto
;
Savard, Réjean
, 2005
Link:
https://search.ebscohost.com/login.aspx?direct=true&sc..
RT T1
The virtual customer: a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting São Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas ; Reunião Satélite São Paulo, Brasil, August 18-20, 2004 = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information ; Colloque Satellite, São Paulo, Brasil, August 18-20, 2004 = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de informacion y biblioteca ; Reunión Satélite São Paulo, Brasil, August 18-20, 2004
UL https://suche.suub.uni-bremen.de/peid=ebsco-259753&Exemplar=1&LAN=DE A1 Ferreira, Sueli Mara Soares Pinto A1 Savard, Réjean PB Saur YR 2005 NO xvi, 385 T3 IFLA publications, 117 SN 9783598440175 SN 3598440170 K1 Libraries K1 Customer relations K1 Information services K1 Internet access for library users K1 Digital libraries K1 Library users K1 Bibliothèques K1 Relations avec la clientèle K1 Services d'information K1 Internet dans les bibliothèques K1 Bibliothèques virtuelles K1 Usagers des bibliothèques K1 LANGUAGE ARTS & DISCIPLINES K1 Inlichtingenwerk (dienstverlening) K1 Informatiebemiddeling K1 Digitale bibliotheken K1 Public relations K1 Management K1 Marketing K1 User satisfaction K1 Relations publiques K1 Gestion K1 Administration K1 Satisfaction des usagers K1 Library & Information Science LK http://dx.doi.org/https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=259753 DO https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=259753 SF ELIB - SuUB Bremen
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