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Achieving service excellence: strategies for healthcare
ACHE management series
Fottler, Myron D
;
Ford, Robert C
;
Heaton, Cherrill P
- 2nd ed. . , 2010
Link:
https://search.ebscohost.com/login.aspx?direct=true&sc..
RT T1
Achieving service excellence: strategies for healthcare
UL https://suche.suub.uni-bremen.de/peid=ebsco-309553&Exemplar=1&LAN=DE A1 Fottler, Myron D A1 Ford, Robert C A1 Heaton, Cherrill P NO 2nd ed. PB Health Administration Press YR 2010 NO xv, 440 T3 ACHE management series SN 9781441638915 SN 1441638911 K1 Medical care K1 Patient satisfaction K1 Customer relations K1 Clinical competence K1 Health services administration K1 Medical personnel K1 Consumer satisfaction K1 Vocational qualifications K1 Organization K1 Patient compliance K1 Health attitudes K1 Public relations K1 Quality Assurance, Health Care K1 Clinical Competence K1 Health Services Administration K1 Efficiency, Organizational K1 Patient Satisfaction K1 Primary Health Care K1 Health Occupations K1 Comprehensive Health Care K1 Consumer Behavior K1 Quality of Health Care K1 Health Care Quality, Access, and Evaluation K1 Professional Competence K1 Organization and Administration K1 Delivery of Health Care K1 Health Care Evaluation Mechanisms K1 Patient Acceptance of Health Care K1 Attitude to Health K1 Public Relations K1 Educational Measurement K1 Patient Care Management K1 Disciplines and Occupations K1 Education K1 Anthropology, Education, Sociology and Social Phenomena K1 Patient Care K1 Patients K1 Soins médicaux K1 Compétence clinique K1 Services de santé K1 Soins de santé primaires K1 Personnel médical K1 Consommateurs K1 Qualifications professionnelles K1 Organisation K1 Prestation de soins K1 Attitudes à l'égard de la santé K1 Relations publiques K1 public relations K1 MEDICAL K1 Medical Professional Practice K1 Medicine K1 Health & Biological Sciences K1 Customer services K1 Quality control K1 Satisfaction K1 Qualité K1 Contrôle K1 Administration K1 Coopération K1 Service à la clientèle K1 Practice Management & Reimbursement LK http://dx.doi.org/https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=309553 DO https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=309553 SF ELIB - SuUB Bremen
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