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Acceptance of AI in Service Scenarios: The Impact of Chatbo..:
, In:
2023 20th International Computer Conference on Wavelet Active Media Technology and Information Processing (ICCWAMTIP)
,
Xinshuo, Li
;
Yingjian, Wang
- p. 1-6 , 2023
Link:
https://doi.org/10.1109/ICCWAMTIP60502.2023.10387095
RT T1 <cTitle>2023 20th International Computer Conference on Wavelet Active Media Technology and Information Processing (ICCWAMTIP)</cTitle>: T1 <Title>Acceptance of AI in Service Scenarios: The Impact of Chatbot Anthropomorphism on Customers' Willingness to Use Continuously</Title> UL https://suche.suub.uni-bremen.de/peid=ieee-10387095&Exemplar=1&LAN=DE A1 Xinshuo, Li A1 Yingjian, Wang YR 2023 SN 2576-8964 K1 Customer services K1 Information processing K1 Media K1 Chatbots K1 Anthropomorphism K1 Artificial intelligence K1 Competence K1 Use continuance SP 1 OP 6 LK http://dx.doi.org/https://doi.org/10.1109/ICCWAMTIP60502.2023.10387095 DO https://doi.org/10.1109/ICCWAMTIP60502.2023.10387095 SF ELIB - SuUB Bremen
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