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1 Ergebnisse
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Research on the effect of service guarantee on customer sat..:
, In:
2008 International Conference on Management Science and Engineering 15th Annual Conference Proceedings
,
Li, Xin
;
Bian, Guo-li
;
Bai, Ai-zheng
- p. None , 2008
Link:
https://doi.org/10.1109/ICMSE.2008.4668996
RT T1 <cTitle>2008 International Conference on Management Science and Engineering 15th Annual Conference Proceedings</cTitle>: T1 <Title>Research on the effect of service guarantee on customer satisfaction</Title> UL https://suche.suub.uni-bremen.de/peid=ieee-4668996&Exemplar=1&LAN=DE A1 Li, Xin A1 Bian, Guo-li A1 Bai, Ai-zheng YR 2008 SN 2155-1847 SN 2155-1855 K1 Customer satisfaction K1 Costs K1 Chemical technology K1 Conference management K1 Technology management K1 Engineering management K1 Petrochemicals K1 Industrial relations K1 Equations K1 Hydrogen K1 service guarantee K1 customer satisfaction K1 perceived value K1 structural equation modeling SP None LK http://dx.doi.org/https://doi.org/10.1109/ICMSE.2008.4668996 DO https://doi.org/10.1109/ICMSE.2008.4668996 SF ELIB - SuUB Bremen
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