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A Study on Customer Satisfaction Analysis of Public Institu..:
, In:
2019 20th IEEE/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD)
,
Lee, Sang Hee
;
Cho, Yong Won
;
Im, Eun Tack
. - p. 385-394 , 2019
Link:
https://doi.org/10.1109/SNPD.2019.8935791
RT T1 <cTitle>2019 20th IEEE/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD)</cTitle>: T1 <Title>A Study on Customer Satisfaction Analysis of Public Institutions using Social Textmining</Title> UL https://suche.suub.uni-bremen.de/peid=ieee-8935791&Exemplar=1&LAN=DE A1 Lee, Sang Hee A1 Cho, Yong Won A1 Im, Eun Tack A1 Gim, Gwang-Yong YR 2019 K1 Technological innovation K1 Customer satisfaction K1 Text mining K1 Government K1 Economics K1 social text data K1 text mining K1 emotional analysis K1 customer satisfaction of public institutions SP 385 OP 394 LK http://dx.doi.org/https://doi.org/10.1109/SNPD.2019.8935791 DO https://doi.org/10.1109/SNPD.2019.8935791 SF ELIB - SuUB Bremen
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