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1
Measuring the Maturity Level of ITSM Using ITIL Framework:
, In:
2019 Fourth International Conference on Informatics and Computing (ICIC)
,
Andri
;
Paulus
;
Hanes
. - p. 1-6 , 2019
Link:
https://doi.org/10.1109/ICIC47613.2019.8985879
RT T1
2019 Fourth International Conference on Informatics and Computing (ICIC)
: T1
Measuring the Maturity Level of ITSM Using ITIL Framework
UL https://suche.suub.uni-bremen.de/peid=ieee-8985879&Exemplar=1&LAN=DE A1 Andri A1 Paulus A1 Hanes A1 Poi Wong, Ng YR 2019 K1 maturity K1 ITSM K1 ITIL framework SP 1 OP 6 LK http://dx.doi.org/https://doi.org/10.1109/ICIC47613.2019.8985879 DO https://doi.org/10.1109/ICIC47613.2019.8985879 SF ELIB - SuUB Bremen
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