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Assessment of E-Service Quality Dimensions and Its Influenc..:
, In:
2020 IEEE 7th International Conference on Industrial Engineering and Applications (ICIEA)
,
Mendoza, Mary Christy O.
;
Santos, Ronell Ray C.
;
Magdaraog, Jeremiah Eli H.
- p. 1076-1081 , 2020
Link:
https://doi.org/10.1109/ICIEA49774.2020.9101940
RT T1 <cTitle>2020 IEEE 7th International Conference on Industrial Engineering and Applications (ICIEA)</cTitle>: T1 <Title>Assessment of E-Service Quality Dimensions and Its Influence on Customer Satisfaction: A Study on the Online Banking Services in the Philippines</Title> UL https://suche.suub.uni-bremen.de/peid=ieee-9101940&Exemplar=1&LAN=DE A1 Mendoza, Mary Christy O. A1 Santos, Ronell Ray C. A1 Magdaraog, Jeremiah Eli H. YR 2020 K1 Online banking K1 Correlation K1 Reliability K1 Customer satisfaction K1 Privacy K1 Testing K1 service quality dimension K1 E-S-Qual scale K1 electronic banking K1 online banking K1 customer satisfaction SP 1076 OP 1081 LK http://dx.doi.org/https://doi.org/10.1109/ICIEA49774.2020.9101940 DO https://doi.org/10.1109/ICIEA49774.2020.9101940 SF ELIB - SuUB Bremen
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