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1 Ergebnisse
1
ICT Enabled Customer Services: Way Towards Smart Retailing:
, In:
2020 8th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions) (ICRITO)
,
Sharma, Eliza
;
Ashwarya, Anant
- p. 738-743 , 2020
Link:
https://doi.org/10.1109/ICRITO48877.2020.9197958
RT T1 <cTitle>2020 8th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions) (ICRITO)</cTitle>: T1 <Title>ICT Enabled Customer Services: Way Towards Smart Retailing</Title> UL https://suche.suub.uni-bremen.de/peid=ieee-9197958&Exemplar=1&LAN=DE A1 Sharma, Eliza A1 Ashwarya, Anant YR 2020 K1 Customer services K1 Customer satisfaction K1 Tools K1 Industries K1 Symbiosis K1 Urban areas K1 ICT K1 Customer service K1 retail K1 expected service quality K1 perceived service quality K1 service quality gap K1 customer satisfaction K1 customer loyalty SP 738 OP 743 LK http://dx.doi.org/https://doi.org/10.1109/ICRITO48877.2020.9197958 DO https://doi.org/10.1109/ICRITO48877.2020.9197958 SF ELIB - SuUB Bremen
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