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1 Ergebnisse
1
Customer Service Responsiveness in Logistics Outsourcing Co..:
Bolumole, Yemisi A.
;
Grawe, Scott J.
;
Daugherty, Patricia J.
Transportation Journal. 55 (2016) 2 - p. 124-148 , 2016
Link:
https://www.jstor.org/stable/10.5325/transportationj.5..
RT Journal T1
Customer Service Responsiveness in Logistics Outsourcing Contracts: The Influence of Job Autonomy and Role Clarity among On-site Representatives
UL https://suche.suub.uni-bremen.de/peid=jstor-10.5325_transportationj.55.2.0124&Exemplar=1&LAN=DE A1 Bolumole, Yemisi A. A1 Grawe, Scott J. A1 Daugherty, Patricia J. PB Pennsylvania State University Press YR 2016 SN 0041-1612 SN 2157-328X K1 Role clarity K1 job autonomy K1 service responsiveness K1 3PL boundary spanners K1 self-determination theory K1 Business K1 Industry K1 Industrial sectors K1 Service industries K1 Customer service K1 Philosophy K1 Epistemology K1 Ambiguity K1 Economics K1 Economic disciplines K1 Labor economics K1 Employment K1 Occupations K1 Employees K1 Behavioral sciences K1 Psychology K1 Personality psychology K1 Motivation K1 Personal empowerment K1 Business administration K1 Human resources K1 Employee motivation K1 Business economics K1 Commercial production K1 Production resources K1 Resource management K1 Logistics K1 Corporate communications K1 External corporate communications K1 Marketing K1 Marketing strategies K1 Job performance K1 Applied sciences K1 Research methods K1 Modeling JF Transportation Journal VO 55 IS 2 SP 124 OP 148 LK http://dx.doi.org/https://www.jstor.org/stable/10.5325/transportationj.55.2.0124 DO https://www.jstor.org/stable/10.5325/transportationj.55.2.0124 SF ELIB - SuUB Bremen
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