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1 Ergebnisse
1
Measuring Information Systems Service Quality: Concerns for..:
Pitt, Leyland F.
;
Watson, Richard T.
;
Kavan, C. Bruce
MIS Quarterly. 21 (1997) 2 - p. 209-221 , 1997
Link:
https://www.jstor.org/stable/249420
RT Journal T1
Measuring Information Systems Service Quality: Concerns for a Complete Canvas
UL https://suche.suub.uni-bremen.de/peid=jstor-249420&Exemplar=1&LAN=DE A1 Pitt, Leyland F. A1 Watson, Richard T. A1 Kavan, C. Bruce PB The Society for Information Management and The Management Information Systems Research Center of the University of Minnesota, and The Association for Information Systems YR 1997 SN 0276-7783 K1 Measurement K1 Reliability K1 Validity K1 Service quality K1 Marketing of IS K1 IS research agenda K1 Business K1 Business administration K1 Corporate communications K1 External corporate communications K1 Marketing K1 Social sciences K1 Communications K1 Advertising K1 Advertising research K1 Applied sciences K1 Computer science K1 Computer engineering K1 Computer software K1 Software applications K1 Information storage and retrieval systems K1 Management information systems K1 Behavioral sciences K1 Psychology K1 Cognitive psychology K1 Cognitive processes K1 Thought processes K1 Conceptualization K1 Branding K1 Brand management K1 Marketing management K1 Population studies K1 Human populations K1 Persons K1 Consumers K1 Customers K1 Business management K1 Information science K1 Information management K1 Data management JF MIS Quarterly VO 21 IS 2 SP 209 OP 221 LK http://dx.doi.org/https://www.jstor.org/stable/249420 DO https://www.jstor.org/stable/249420 SF ELIB - SuUB Bremen
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