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How do frontline staff use patient experience data for serv..:
Locock, Louise
;
Montgomery, Catherine
;
Parkin, Stephen
...
Journal of Health Services Research & Policy. 25 (2020) 3 - p. 151-161 , 2020
Link:
https://www.jstor.org/stable/27009848
RT Journal T1 <Title>How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation</Title> UL https://suche.suub.uni-bremen.de/peid=jstor-27009848&Exemplar=1&LAN=DE A1 Locock, Louise A1 Montgomery, Catherine A1 Parkin, Stephen A1 Chisholm, Alison A1 Bostock, Jennifer A1 Dopson, Sue A1 Gager, Melanie A1 Gibbons, Elizabeth A1 Graham, Chris A1 King, Jenny A1 Martin, Angela A1 Powell, John A1 Ziebland, Sue PB Sage Publications, Ltd. YR 2020 SN 1355-8196 SN 1758-1060 JF Journal of Health Services Research & Policy VO 25 IS 3 SP 151 OP 161 LK http://dx.doi.org/https://www.jstor.org/stable/27009848 DO https://www.jstor.org/stable/27009848 SF ELIB - SuUB Bremen
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