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1 Ergebnisse
1
Modelling the Effects of Customer Service Performance on Pu..:
Innis, Daniel E.
;
La Londe, Bernard J.
Journal of Marketing Theory and Practice. 2 (1994) 2 - p. 45-60 , 1994
Link:
https://www.jstor.org/stable/40469709
RT Journal T1
Modelling the Effects of Customer Service Performance on Purchase Intentions in the Channel
UL https://suche.suub.uni-bremen.de/peid=jstor-40469709&Exemplar=1&LAN=DE A1 Innis, Daniel E. A1 La Londe, Bernard J. PB Association of Marketing Theory and Practice YR 1994 SN 1069-6679 K1 Business K1 Industry K1 Industrial sectors K1 Service industries K1 Customer service K1 Business administration K1 Corporate communications K1 External corporate communications K1 Marketing K1 Business economics K1 Commercial production K1 Production resources K1 Resource management K1 Logistics K1 Logistics distribution K1 Distribution planning K1 Business operations K1 Commerce K1 Purchasing K1 Repurchasing K1 Business information K1 Consumer research K1 Customer satisfaction K1 Economics K1 Macroeconomics K1 Aggregate economy K1 Market economics K1 Market share K1 Mathematics K1 Applied mathematics K1 Statistics K1 Applied statistics K1 Statistical models K1 Parametric models K1 Applied sciences K1 Research methods K1 Modeling K1 Marketing strategies JF Journal of Marketing Theory and Practice VO 2 IS 2 SP 45 OP 60 LK http://dx.doi.org/https://www.jstor.org/stable/40469709 DO https://www.jstor.org/stable/40469709 SF ELIB - SuUB Bremen
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