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Developing a Scale to Measure Service Quality: An Explorato..:
Raajpoot, Nusser
;
Koh, Khoon
;
Jackson, Anita
International Journal of Arts Management. 12 (2010) 3 - p. 54-69 , 2010
Link:
https://www.jstor.org/stable/41065028
RT Journal T1
Developing a Scale to Measure Service Quality: An Exploratory Study
UL https://suche.suub.uni-bremen.de/peid=jstor-41065028&Exemplar=1&LAN=DE A1 Raajpoot, Nusser A1 Koh, Khoon A1 Jackson, Anita PB École des Hautes Études Commerciales YR 2010 SN 1480-8986 K1 Behavioral sciences K1 Leisure studies K1 Recreation K1 Entertainment K1 Exhibitions K1 Museum exhibits K1 Business K1 Business administration K1 Corporate communications K1 External corporate communications K1 Marketing K1 Anthropology K1 Applied anthropology K1 Cultural anthropology K1 Cultural institutions K1 Museums K1 Art museums K1 Psychology K1 Personality psychology K1 Motivation K1 Personal goals K1 Self actualization K1 Arts K1 Applied arts K1 Design K1 Business operations K1 Commerce K1 Purchasing K1 Repurchasing K1 Mathematics K1 Applied mathematics K1 Statistics K1 Applied statistics K1 Descriptive statistics K1 Measures of variability K1 Multivariate statistical analysis K1 Factor analysis K1 Human resources K1 Employee characteristics K1 Employee behavior K1 Statistical variance K1 Applied psychology K1 Consumer psychology K1 Consumer motivation JF International Journal of Arts Management VO 12 IS 3 SP 54 OP 69 LK http://dx.doi.org/https://www.jstor.org/stable/41065028 DO https://www.jstor.org/stable/41065028 SF ELIB - SuUB Bremen
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