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1 Ergebnisse
1
Do Customers and Employees Enjoy Service Participation? Syn..:
Yim, Chi Kin (Bennett)
;
Chan, Kimmy Wa
;
Lam, Simon S.K.
Journal of Marketing. 76 (2012) 6 - p. 121-140 , 2012
Link:
https://www.jstor.org/stable/41714523
RT Journal T1
Do Customers and Employees Enjoy Service Participation? Synergistic Effects of Self- and Other-Efficacy
UL https://suche.suub.uni-bremen.de/peid=jstor-41714523&Exemplar=1&LAN=DE A1 Yim, Chi Kin (Bennett) A1 Chan, Kimmy Wa A1 Lam, Simon S.K. PB American Marketing Association YR 2012 SN 0022-2429 K1 Economics K1 Economic disciplines K1 Labor economics K1 Employment K1 Occupations K1 Employees K1 Business K1 Business administration K1 Corporate communications K1 External corporate communications K1 Marketing K1 Marketing strategies K1 Economic research K1 Economic analysis K1 Economic value K1 Behavioral sciences K1 Psychology K1 Personality psychology K1 Personality K1 Self K1 Self efficacy K1 Industry K1 Industrial sectors K1 Service industries K1 Financial services industries K1 Financial services K1 Arts K1 Performing arts K1 Music K1 Musical instruments K1 String instruments K1 Lutes K1 Banduras K1 Anthropology K1 Applied anthropology K1 Cultural anthropology K1 Cultural customs K1 Holidays K1 Religious holidays K1 Lent K1 Business information K1 Consumer research K1 Customer satisfaction K1 Businesspeople K1 Financial professionals K1 Financial advisers JF Journal of Marketing VO 76 IS 6 SP 121 OP 140 LK http://dx.doi.org/https://www.jstor.org/stable/41714523 DO https://www.jstor.org/stable/41714523 SF ELIB - SuUB Bremen
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