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Need for Speed: The Impact of In-Process Delays on Customer..:
Gallino, Santiago
;
Karacaoglu, Nil
;
Moreno, Antonio
Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail." Operations Research (2022).. , 2021
Link:
https://ssrn.com/abstract=3260203
RT Journal T1 <Title>Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail</Title> UL https://suche.suub.uni-bremen.de/peid=ssrn-3260203&Exemplar=1&LAN=DE A1 Gallino, Santiago A1 Karacaoglu, Nil A1 Moreno, Antonio YR 2021 K1 in-process delays K1 service operations K1 online retail K1 website speed K1 abandonment JF Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail." Operations Research (2022). LK http://dx.doi.org/https://ssrn.com/abstract=3260203 DO https://ssrn.com/abstract=3260203 SF ELIB - SuUB Bremen
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