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1 Ergebnisse
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Review of Scoping Studies on Service Quality, Customer Sati..:
Khudhair, Harith Yas
;
Jusoh, Ahmad
;
Mardani, Abbas
..
Contemporary Economics. 13 No. 4 (2019) - p. 375-386 , 2019
Link:
https://ssrn.com/abstract=3545228
RT Journal T1
Review of Scoping Studies on Service Quality, Customer Satisfaction and Customer Loyalty in the Airline Industry
UL https://suche.suub.uni-bremen.de/peid=ssrn-3545228&Exemplar=1&LAN=DE A1 Khudhair, Harith Yas A1 Jusoh, Ahmad A1 Mardani, Abbas A1 Nor, Khalil Md A1 Streimikiene, Dalia YR 2019 K1 Service quality K1 Customer satisfaction K1 Customer loyalty K1 Airline industry JF Contemporary Economics VO 13 No. 4 SP 375 OP 386 LK http://dx.doi.org/https://ssrn.com/abstract=3545228 DO https://ssrn.com/abstract=3545228 SF ELIB - SuUB Bremen
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